FAQ

Frequently Asked Questions (FAQ)

Shipping
Where will my order be shipped from?
Orders are shipped from our distribution facilities in Thailand or the Netherlands (for EU and US orders).

How long will delivery take?
Delivery times vary by location, but we always aim to ship as fast as possible.

  • Within Europe: 2 – 5 Business Days

  • Outside Europe: 5 – 14 Business Days

Where do you ship to?
We ship worldwide! If you don’t see your country listed at checkout, send us a message and we’ll do our best to fix it right away.

Products & Quality
Where are your products made?
All Amnaj products are handcrafted in Thailand, the birthplace of Muay Thai. Every item is carefully produced using traditional techniques to guarantee the highest quality.

What materials do you use?
We only use locally sourced, premium materials such as high-grade leather and microfiber to ensure durability, comfort, and long-lasting performance.

Are your products tested for safety?
Yes — all our gear is tested and approved in both Thailand and Europe, meeting strict international safety standards.

Ordering & Returns
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email to follow your package.

Do you accept returns or exchanges?
Yes, we accept returns and exchanges on unused products within 14 days of delivery. Please make sure items are in their original condition.

Can I cancel my order?
If your order hasn’t been shipped yet, you can cancel it. Contact our customer service as soon as possible.

Payment & Discounts
What payment methods do you accept?
We accept all major credit cards, PayPal, and local payment options (depending on your country).

Do you offer discounts?
Yes! Sign up for our newsletter to receive 10% off your first order, and be the first to know about exclusive sales and restocks.

Training & Product Use
Which boxing gloves are best for beginners?
For beginners, we recommend starting with 14oz or 16oz gloves for training and sparring.

How do I choose the right size of shin guards or shorts?
Check our size charts on each product page for detailed guidance. If you’re unsure, contact us and we’ll help you pick the perfect fit.

Are your products suitable for all levels?
Yes — from beginners to professional fighters, our gear is designed for training, sparring, and competition.